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Refunds and Cancellation
If your travel
plans have changed, you can cancel your booking. Based on the cancellation and
refund rules attached to your fares, the refund will be processed if you have
purchased your ticket on a refundable fare. If you’ve purchased a
non-refundable ticket, only the non airline taxes will be refunded. Please note
that cancellation and refund rules differ for different fare types.
All refunds will be made in the same mode of payment used
while booking. In case of a booking made through a travel agent the refund
amount will be made to the travel agency's account on cancellation of the
booking. Passengers will have to contact the concerned agency directly to claim
their refund.
Refund and Cancellation policy
Currency - Fares
and charges are payable in any currency acceptable to carrier. When payment is
made in any currency other than the currency in which the fare is published,
such payment will be made at the rate of exchange established in accordance
with carriers/Credit Card Company/ Banking regulations. These regulations will
also apply to tickets purchased and refunds processed.
Period - Refund
claims must be made according to the timeline of your booking.
Need more
details? Ask us and we'd be happy to help you.
Our Call Centre is open 24X7 days a week. You can email us at info@airsyl.com.